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  Finally, mobile-friendly makes for a better user experience. And ultimately, it’s all about the user. They’re the ones opening their wallets to keep your business afloat. So what’s a non-designer to do? First, see if your site is considered mobile-friendly by Google with their mobile-friendly test. It’s also a good idea to check it yourself by going to your site on your phone. If it doesn’t score well or look good, you have some work to do. Mobile-friendly test Yay, we’re mobile-friendly! Besides hiring a designer, your best bet is to change your site’s template. This is the easiest and most affordable way to make your site mobile-friendly and responsive.

  Here are some mobile-friendly templates for popular site builders: Mobile-friendly WordPress templates Mobile-friendly Shopify templates Mobile-friendly BigCommerce templates Mobile-friendly Magento templates Template Monster for multiple platforms Fast Website Load Speed According to surveys done by Akamai and Gomez.com, nearly half of web users expect a site to load in 2 seconds or less, and they tend to abandon a site that isn’t loaded in 3 seconds! That doesn’t give you much wiggle room. But if you’re still not convinced, get this: Roughly 79% of online shoppers who have trouble with website performance say they won’t return to the site to buy again, and around 44% of them would tell a friend if they had a poor experience shopping online. In other words, if your site speed sucks, you lose. Big Time. So how do you ensure a fast load speed? Try this: Like the mobile-friendly test, Google also has a page speed test. However, some believe it’s not very accurate, so it can’t hurt to also try Pingdom and GT Metrix.

  All three will give you an idea of what’s hurting your load speeds, with suggestions to improve. Page speed test As you can see, there are a lot of ways to improve your site load speed, like browser caching and making above-the-fold content load first (the content you see without scrolling down the page). However, one of the easiest ways is optimizing and compressing your images. As I said in the visual section, images take up a lot of bandwidth. Which is why it’s important to only use images that are highly valuable. You can use a tool like Gimp to compress your images for free. (Here is a tutorial to do just that.) Pre- and post-Gimp image file sizes Search Engine Optimization (SEO) SEO means optimizing your site to show up in search engines like Google. It’s the bread and butter of what makes a good website.

  Done right, it can drive thousands in traffic to your site every month without any extra effort. Done poorly, not a soul will find you on Google. According to Jon Rognerud, there are four steps to SEO. Here are some of Jon’s actionable takeaways: Know who you’re targeting and perform keyword research. Optimize your site pages with on-page SEO targeting those keywords. Create a strong sitemap for Google and Bing to index your site. This is highly simplified and there are a lot of other SEO factors, but these three tactics will get you well on your way to showing up in search results. This next piece of web design advice helps with both SEO and building trust with your visitors. Securing Your Site with SSL Encryption

  You’ve probably seen the little green lock in your address bar next to a website. SSL Encryption This is called SSL encryption. Google gives encrypted sites a small SEO boost. But perhaps more important than that is the trust factor it gives your visitors. This is especially true if you sell anything on your website. People want to know their information is safe before they open their wallet. Migrating to SSL is a delicate process. Here’s a guide to migrate your site to SSL without hurting your search rankings. Site Architecture & Navigation Remember design principle #4: Have a clear site navigation. Navigation is important for two main reasons: Better SEO (because it makes it easier for Google to index your site). Better usability (because it’s easier for visitors to find their way around). Remember to use the “three click rule”: Every page on your site should be within three clicks of any other page on your site. To help you with this, consider mapping out your website. You can do it with a tool like Slickplan or just use pen and paper. They look like this:

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  Site Architecture Map Example Creating a physical map helps you see where you’re missing out on linking pages together, and keeps things organized. You should also keep your most important calls-to-action at the top of the page. This is where the most people see, so it’s a great place for a “shop now” button, a “contact us” tab, or a “learn more” button. Website Tools (AKA “Useful Stuff to Make Your Website Better”) Website tools are mentioned last because they can’t fix a broken website, but they can enhance an already good website. Here are a few of our favorite tools: Live Chat live-chat-widget Live chat is an essential part of a business website. Or at least, we like to think it is. We do offer it as a service, after all. 😊

  But in all seriousness, live chat can help you provide excellent customer service, close customers who are on the edge and learn more about your target market. In fact, in this post, we detail how to use live chat to survey your customers so you can improve your marketing. You can also receive notifications when visitors arrive on your site even before a chat conversation! Conversio Cart Abandonment Recovery Cart Abandonment Recovery Email If we wrote “What makes a good eCommerce website”, Conversio would top our list. It automatically sends emails like the one above to try to recover abandoned carts. (Side Note: The advice in this article does apply to eCommerce sites as well. So if you have an online shop, rest assured you’re not wasting your time by reading this.)

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